Chutki Cabs

Chutki Cabs

Privacy Policy

For Chutki Cabs Users

Last Updated: November 13, 2025

Welcome to Chutki Cabs ('we', 'our', or 'us'). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cab booking services.

By using Chutki Cabs, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

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🛡️ Our Commitment to Users

We only collect information necessary to provide you with safe and reliable cab services. This includes your location for ride booking, contact details for communication, and payment information for transactions. We never sell your personal data to third parties.

Information We Collect

Personal Information

  • Contact Details: Name, phone number, email address
  • Profile Information: Profile photo (optional)
  • Payment Information: Payment method details, transaction history

📍 Location Data

Location Information: We collect your location when you use our service to:

  • Show available cabs near you
  • Calculate accurate fares and routes
  • Provide pickup and drop-off services
  • Share your location with the driver during the ride
  • Ensure your safety through ride tracking

Booking & Ride Data

  • Ride History: Details of all bookings (completed, cancelled)
  • Preferences: Saved addresses, favorite routes
  • Ratings & Reviews: Feedback provided for drivers

How We Use Your Information

directions_car Service Delivery

  • Processing your ride bookings
  • Matching you with nearby drivers
  • Providing navigation and tracking
  • Calculating fares and processing payments

shield Safety & Security

  • Ensuring passenger safety
  • Preventing fraud and unauthorized access
  • Resolving disputes and complaints
  • Investigating incidents

notifications Communication

  • Sending booking confirmations
  • Providing customer support
  • Sharing important updates
  • Sending promotional offers (with consent)

trending_up Service Improvement

  • Analyzing usage patterns
  • Improving app performance
  • Personalizing your experience
  • Developing new features

Sharing and Disclosure

With Drivers

When you book a ride, we share the following information with your driver:

  • Your name and contact number
  • Your pickup and drop-off locations
  • Your profile photo (if provided)

With Service Providers

We may share your information with trusted third-party service providers for:

  • Payment Processing: Banks and payment gateways
  • Cloud Storage: Secure data hosting services
  • Maps & Navigation: Google Maps and location services

🔒 We DO NOT:

  • Sell your personal information to third parties
  • Share your data for advertising purposes without consent
  • Disclose your information without your consent (except as required by law)

Data Security

Chutki Cabs takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access. We use encryption to safeguard your data and have implemented strict access controls.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time through your account settings. You may also opt-out of receiving promotional messages from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us: